Refund policy
Refund Policy (Digital Products)
Due to the nature of our products, all sales are final.
Once a digital product has been purchased, it is instantly accessible and downloadable, and therefore we do not offer refunds, returns or exchanges.
This includes (but is not limited to):
- Digital meal plans
- Online bootcamps
- Downloadable guides, PDFs and resources
- Digital challenges and programmes
By completing your purchase, you acknowledge and agree that:
- You are purchasing a digital product
- You will gain immediate access upon payment
- You waive your right to cancel under the Consumer Contracts Regulations (2013) once access is provided
Exceptions
Refunds will only be considered in the rare event that:
- You are charged more than once for the same product
- You are unable to access the product due to a technical fault on our side and we are unable to resolve it
Refunds will not be issued for:
- Change of mind
- Not using the product
- Results not meeting personal expectations
- Accidental purchases
Contact
If you experience any issues accessing your purchase, please contact us at support@happyhealthyrosie.co.uk, and we’ll do our best to help resolve the issue quickly.